Professional Communication Questions & Answers – Barriers of Communication
This set of Professional Communication Multiple Choice Questions & Answers (MCQs) focuses on “Barriers of Communication”.
1. Communication should serve as a conflict- reduction exercise.
Explanation: The assertion is correct. Communication should be used as a means of resolving conflicts. Communication weakens when people compete for the fulfilment of their narrow interests.
2. _______ means to impart understanding of the message.
Explanation: The correct statement is: Decoding is the process of conveying message comprehension. The receiver must identify the person using words, symbols, and other clues.
3. When is the communication process complete?
a) When the sender transmits the message
b) When the message enters the channel
c) When the message leaves the channel
d) When the receiver understands the message.
Explanation: Only when the receiver comprehends the message is communication complete. Misunderstandings are the source of many communication issues.
4. ______ is the first enemy of communication.
Explanation: Noise is the main and greatest adversary of communication, according to the right assertion. Every effort must be made to eliminate the element of noise that causes communication to be distorted.
5. Which of these must be avoided for effective communication?
a) Sharing of activity
Explanation: Ambiguity must be avoided at all costs. The message’s clarity and crispness are critical. The sender of the message should ensure that the recipient does not have to read beyond the message’s text.
6. Which of these is not a commandment of effective communication?
a) Clarity in language
b) Listen poorly
c) Home communication skills
d) Adequate medium
Explanation: Ten commandments must be followed in order to maintain efficient communication: clarity in language, home communication skills, listening attentively, and so on.
7. Which of these is the external sounds present in the channels of communication?
b) Semantic problems
c) Cultural barriers
d) Over communication
Explanation: Noise is the presence of external sounds in communication channels, resulting in a loss in audibility or the removal of some words from the message.
8. Which of these should not be avoided for effective communication?
c) Semantic problems
d) Wrong assumptions
Explanation:For effective communication, a lack of planning must be avoided. There are numerous examples of persons who would give a poorly planned, lengthy lecture when a brief presentation with tables or graphs would suffice.
9. __________ are problems arising from expression.
a) Cultural barriers
b) Semantic problems
c) Wrong assumptions
d) Selecting perception
Explanation: Semantic difficulties arise from the expression or transmission of meaning in communication, which is the proper assertion.
10. Both encoding and decoding of message are influenced by our emotions.
Explanation: The assertion is correct. Our emotions influence both the encoding and decoding of messages. Emotions are really crucial in our life.
11. In which of these problems, is the actual message lost in the abundance of transmitted information?
a) Selecting perception
b) Over communication
c) Under communication
Explanation:The actual message is lost in the jungle of information in overcommunication, whereas in undercommunication, the sender is condemned for offering less information.
Social distancing, remote work, deskless nature of work, locked office doors, and other physical communication barriers exist. Emotional communication barriers arise as a result of negative emotions like distrust and fear. Language communication limitations refer to a person’s verbal and nonverbal communication styles. Physical obstacles, linguistic barriers, body language barriers, perceptual barriers, organisational barriers, and cultural barriers are the six main impediments to effective communication. Physical, linguistic, and perceptual barriers are the ones that are the easiest to overcome.