E-mail Communication Questions & Answers

Professional Communication Questions & Answers – E-mail Communication

This set of Professional Communication Multiple Choice Questions & Answers (MCQs) focuses on “E-mail Communication”.

1. Which of these is the easiest way of communication?
a) E-mail
b) Telephone
c) Fax
d) Letter

Explanation: Today, billions of e-mail communications are sent around the world. It is the most cost-effective and convenient mode of communication, as opposed to telephone or fax.
2. What does the following emotion display?
😀
a) Confused face
b) Happy face
c) Shocked face
d) Amazed face

Explanation: Smileys or emotion symbols known as “emoticons” or “emojis” are used in emails to express feelings. For example, denotes a cheerful expression.
3. What does the following emotion display?
😆
a) Confused face
b) Laughing face
c) Amazed face
d) Sad face

Explanation: Smileys or emotion symbols known as “emoticons” or “emojis” are used in emails to express feelings. For example, represents a smiling face.
4. Which of these do not provide free E-mail?
a) Hotmail
b) Rediff
c) WhatsApp
d) Yahoo

Explanation: Many businesses throughout the world offer free e-mail on the internet. To mention a few, there’s Hotmail, Rediff, BSNL, and Yahoo. Whatsapp is a messaging programme that does not have an e-mail feature.
5. Which of these should be avoided in an E-mail?
a) Wrong E-mail address
b) Subject line
c) Smileys
d) Re-reading

Explanation: Precautions should be considered when drafting successful E-mail messages. The right e-mail address should be used.

6. Which of these is not a medium for e-mail?
a) Intranet
b) Internet
c) Extranet
d) Paper

Explanation: Intranet, Internet, and extranet are used to send e-mail and webpages. Everything has moved to the technological realm.
7. Which of these defined the internet?
a) The Federal Networking Council
b) The Federal Network Council
c) The Federal Networking Committee
d) The Federal Network Committee

Explanation: In 1995, the Federal Networking Council officially passed a resolution defining the internet. A global information system is referred to as the Internet.
8. Intranet is a company’s internal web.
a) True
b) False

Explanation: The assertion is correct. TCP/IP, HTTP, and other internet protocols are used on an intranet, which is a company’s internal web. Its main goal is to allow employees to discuss company information.
9. Extranet is a web within a web.
a) True
b) False

Explanation: The assertion is correct. A web within a web is known as an extranet. Extranet is a business-oriented collaborative network that employs internet technologies.
10. Which of these is not used by intranet?
a) TCP
b) BSNL
c) IP
d) HTTP

Explanation: TCP/IP, HTTP, and other internet protocols are used on an intranet, which is a company’s internal web. Its main goal is to allow employees to discuss company information.

The exchange of short informational messages between at least two people over a computer network is known as email (or e-mail) communication. Email web-based services like Gmail, Outlook, or Yahoo transmit messages containing plain text, photos, or document attachments. Effective listening is the foundation of good communication. Practice active listening by taking the time to listen to what the other person is saying. Pay attention to what the other person is saying, ask questions to clarify points, and repeat what they’ve said to be sure you’ve got it right.

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