A. Not enthusiastic because it wasn’t needed
B. Appropriate level of enthusiasm
How enthusiastic was the customer support agent when they spoke to the customer?
June 24, 2021June 24, 2021
0 Comment
Related Posts
Did the customer support agent use appropriate follow-up questions to support the customer?Did the customer support agent use appropriate follow-up questions to support the customer?
A. Yes, the agent asked appropriate questions about the customer’s understanding throughout the call B. The agent gave no follow-up[...]
Did the agent use appropriate follow-up questions to support the customer?Did the agent use appropriate follow-up questions to support the customer?
A. The customer support agent gave no follow-up support because it wasn’t necessary B. Yes, the customer support agent asked[...]